Showing posts with label humanity. Show all posts
Showing posts with label humanity. Show all posts

Thursday, October 12, 2017

Preserving the Humanity of Our Patients and Fostering Our Own

Image Credit: Pixabay
Author: Leana S. Wen, MD MSc
2012-2013 AAEM/RSA President
Originally Published: Common Sense March/April 2013

We EPs know that life in the ED is fast-faced, extremely busy, and ever-challenging. When things get crazy, it becomes habit to see our patients as “the chest pain in room 6” or “the lac in the hallway.” We turn people with their amazing lives and fascinating stories into chief complaints and tiles on our electronic tracking board.

It’s a practice that’s easy to justify. After all, taking a long time with one patient can delay care for all the other people who are waiting to see us. However, the patient's story and the context of his illness are important to him — and critical to the care we render.